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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A context menu will open. It comprises in-depth information about all the actions that you can carry out on the page in question. Each popup opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich array of how-to videos clarifying how to work with our Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, take a glance at our extensive FAQ section, which includes questions asked by actual people and provides real solutions. We constantly "revamp" our FAQ section with new questions & answers so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can contact our fantastic team of client support engineers available 24-7 and eager to assist you with any question. Each support ticket you send will be responded to within 60 minutes (the average ticket response time is about 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 321668

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com